[vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_image=”764″ bg_position=”center center” background_image_loading=”default” bg_repeat=”no-repeat” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” color_overlay=”#000000″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][divider line_type=”No Line” custom_height=”500″][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_global_section id=”44″][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”50″ bottom_padding=”80″ top_padding_tablet=”10″ bottom_padding_tablet=”10″ top_padding_phone=”10″ bottom_padding_phone=”10″ top_margin=”30″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” disable_element=”yes” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/6″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text css_animation=”fadeIn”]

Frequently Asked Questions

Below you’ll find answers to our most asked questions:

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About Biotricity:

What is Biotricity?

Biotricity is a medical technology company that is working to improve healthcare and remote medical monitoring. We create innovative devices that make remote medical monitoring easy and applications that connect patients and healthcare professionals.

Where is Biotricity located?

203 Redwood Shores Pkwy, Suite 600
Redwood City CA 94065
+1 . 650 . 832 . 1626

Where can I view Biotricity’s financial info?

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Biotricity Products:

What are Biotricity’s products?

How do I purchase Biotricity products?

Biotricity products can be purchased from our online store, using the shopping cart icon in the top right-hand corner of this site or by clicking here.

Where can I find Biotricity apps?

Biotricity offers mobile applications that are available for download on popular app stores. To find the Biotricity apps, follow these general steps:

1. iOS (iPhone/iPad):

Open the App Store on your iOS device.
In the search bar, type “Biotricity” or the specific name of the app you are looking for.
Once you find the Biocare or Bioheart app, tap the “Get” or “Download” button to install it on your device.

2. Android:

Open the Google Play Store on your Android device.
In the search bar, type “Biotricity” or the specific name of the app you want.
Once you find the Biocare or Bioheart app, tap the “Install” button to download and install it on your device.

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Bioflux:

How long should Bioflux’s battery last?

A fully charged battery should last up to 48 hours.

What is the best practice for charging Bioflux?

We recommend that you charge your Bioflux for 1-2 hours before bathing each day (Bioflux is not water-proof and should be removed before bathing/showering).

How long can electrodes be worn?

Electrodes may be worn for up to 3 days.

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Biotricity Support FAQ:

Click on the device below to find the answers to the most asked questions:

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column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][image_with_animation image_url=”64149″ image_size=”medium” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” img_link=”#biocore-section”][/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][image_with_animation image_url=”64150″ image_size=”medium” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” img_link=”#bioheart-section”][/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][image_with_animation image_url=”64151″ image_size=”medium” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” img_link=”#biokit-section”][/vc_column_inner][/vc_row_inner][image_with_animation image_size=”full” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” 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Quick Guide

Patient Supplement User Manual

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What’s in the Kit?

[/vc_column_text][/vc_column_inner][vc_column_inner column_padding=”padding-2-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/5″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][nectar_video_lightbox link_style=”play_button” video_url=”https://youtu.be/GS0QIiDVSDA”][vc_column_text]

Body Placement

Biocore Light Indicator

Power ON and Charging

Marking Button

Avoid direct water contact with the device.
After showering, inspect and replace the electrode if it’s coming off. This ensures proper contact and optimal device function.

[/vc_column_text][/toggle][toggle color=”Extra-Color-3″ heading_tag=”default” heading_tag_functionality=”default” title=”What if I forget to wear the Biocore (Pro) device?”][vc_column_text]Don’t worry! Just put the Biocore (Pro) device back on when you remember. Try to wear it as much as you can every day.[/vc_column_text][/toggle][toggle color=”Extra-Color-3″ heading_tag=”default” heading_tag_functionality=”default” title=”How often do I charge the Biocore (Pro)?”][vc_column_text]Charge the device once every 48 hours to ensure continuous heart monitoring.[/vc_column_text][/toggle][toggle color=”Extra-Color-3″ heading_tag=”default” heading_tag_functionality=”default” title=”What do the LED lights mean?”][vc_column_text]

[/vc_column_text][/toggle][toggle color=”Extra-Color-3″ heading_tag=”default” heading_tag_functionality=”default” title=”How do I record an event?”][vc_column_text]Simply press the center button on your device, then open the Biocore (Pro) Health app to record and describe your symptoms.[/vc_column_text][/toggle][toggle color=”Extra-Color-3″ heading_tag=”default” heading_tag_functionality=”default” title=”What if the patch causes skin irritation?”][vc_column_text]Ensure your skin is dry before application. If irritation occurs, try rotating the patch location slightly or contact your provider.[/vc_column_text][/toggle][toggle color=”Extra-Color-3″ heading_tag=”default” heading_tag_functionality=”default” title=”How do I know that my device is still active and recording?”][vc_column_text]To view your study status, battery life, and live heart rate, navigate to the Home tab in the app.[/vc_column_text][/toggle][toggle color=”Extra-Color-3″ heading_tag=”default” heading_tag_functionality=”default” title=”How do I know that my study has ended?”][vc_column_text]You will receive a text message to let you know your study has ended or to view your study status, tap the Home tab in the app.[/vc_column_text][/toggle][toggle color=”Extra-Color-3″ heading_tag=”default” heading_tag_functionality=”default” title=”What do I do with the device after my study has ended?”][vc_column_text]Please collect the Biocore (Pro) device and charger, place them securely in the provided case, and return them to your clinic.[/vc_column_text][/toggle][/toggles][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” 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column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]

Quick Guide

[/vc_column_text][/vc_column_inner][/vc_row_inner][/tab][tab icon_family=”fontawesome” title=”HOW-TO VIDEOS” id=”1775588338-2-74″ tab_id=”aaf07d61-5526-9″ icon_fontawesome=”fa fa-youtube”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”20″ text_align=”center” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”padding-2-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/5″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][nectar_video_lightbox link_style=”play_button” video_url=”https://youtu.be/MTWhHKy_l50″][vc_column_text]

Pairing Your Bioheart

Wearing Bioheart

Charging Bioheart

Status Light Indicator

Factory Reset Bioheart

[/vc_column_text][/vc_column_inner][/vc_row_inner][/tab][/tabbed_section][toggles style=”minimal_shadow” accordion=”true” accordion_starting_functionality=”closed” border_radius=”10px”][toggle color=”Extra-Color-1″ heading_tag=”default” heading_tag_functionality=”default” title=”What is my heart rhythm and why monitor it?”][vc_column_text]Monitoring detects irregularities (arrhythmias) early, providing a clear picture of your heart health over time.[/vc_column_text][/toggle][toggle color=”Extra-Color-1″ heading_tag=”default” heading_tag_functionality=”default” title=”How do I view my Heart Rhythm?”][vc_column_text]In the app, tap Home → View Live Rhythm. If no data appears, contact our help team.[/vc_column_text][/toggle][toggle color=”Extra-Color-1″ heading_tag=”default” heading_tag_functionality=”default” title=”What kind of activity is Bioheart suited for?”][vc_column_text]Everything! Bioheart tracks every beat during workouts, work, or sleep.[/vc_column_text][/toggle][toggle color=”Extra-Color-1″ heading_tag=”default” heading_tag_functionality=”default” title=”How do I make sure my data is backed up?”][vc_column_text]Sync daily via the app to upload data to the cloud. Bioheart stores 30 days of data on-board.[/vc_column_text][/toggle][toggle color=”Extra-Color-1″ heading_tag=”default” heading_tag_functionality=”default” title=”What happens to my data if I lose connection?”][vc_column_text]Your data is safe. Bioheart stores up to 30 days locally and syncs automatically once reconnected.[/vc_column_text][/toggle][toggle color=”Extra-Color-1″ heading_tag=”default” heading_tag_functionality=”default” title=”How do I manually sync my data?”][vc_column_text]You can instantly sync your data in the app by selecting Devices Tab → Bioheart → View Detail → Sync Your Heart Data.[/vc_column_text][/toggle][toggle color=”Extra-Color-1″ heading_tag=”default” heading_tag_functionality=”default” title=”Why can’t I see my past data?”][vc_column_text]Check if phone is in range, Bluetooth is on, and internet is stable. Open the app regularly to sync.[/vc_column_text][/toggle][toggle color=”Extra-Color-1″ heading_tag=”default” heading_tag_functionality=”default” title=”How do I know that my device is active and recording data?”][vc_column_text]To view your device engagement, battery life, and live heart rate, navigate to the Devices Tab → Bioheart → View Details in the app.[/vc_column_text][/toggle][toggle color=”Extra-Color-1″ heading_tag=”default” heading_tag_functionality=”default” title=”When do I charge my Bioheart?”][vc_column_text]The device will blink orange to indicate it’s time to charge your device. Charge your device for 1-2 hours and you are ready to go.[/vc_column_text][/toggle][toggle color=”Extra-Color-1″ heading_tag=”default” heading_tag_functionality=”default” title=”How do I check my battery?”][vc_column_text]Go to the Home tab in the app to view battery status.[/vc_column_text][/toggle][toggle color=”Extra-Color-1″ heading_tag=”default” heading_tag_functionality=”default” title=”How do I wash my device?”][vc_column_text]Your strap is machine washable on a gentle cycle, cold water, no bleach or gently handwash and hang to dry. Do not put in Dryer.[/vc_column_text][/toggle][toggle color=”Extra-Color-1″ heading_tag=”default” heading_tag_functionality=”default” title=”How do I generate a report?”][vc_column_text]In the app, go to the Home tab, scroll down to the Health Report section, and select the Go to Health Reports button. Tap the green + button in the top right corner, select your start and stop dates (the yellow dot indicates device usage), then select Create.[/vc_column_text][/toggle][toggle color=”Extra-Color-1″ heading_tag=”default” heading_tag_functionality=”default” title=”How do I share a report?”][vc_column_text]After you have generated a report, tap the three dots in the top right corner of the screen and select Share report.[/vc_column_text][/toggle][/toggles][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][divider line_type=”Full Width Line” line_thickness=”2″ divider_color=”black” divider_opacity=”50″][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”0″ bottom_padding=”30″ top_padding_tablet=”10″ bottom_padding_tablet=”10″ top_padding_phone=”10″ bottom_padding_phone=”10″ top_margin=”0″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” id=”biokit-section” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” 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tab_id=”53e25b39-b17c-10″ icon_fontawesome=”fa fa-file-pdf-o”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”20″ left_padding_desktop=”10″ text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_column_text]

Quick Guide

Quick Guide (Spanish)

Biokit Blood Pressure Monitor

Biokit Pulse Oximeter

Biokit Thermometer

[/vc_column_text][/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/5″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/5″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][/vc_column_inner][/vc_row_inner][/tab][/tabbed_section][toggles style=”minimal_shadow” accordion=”true” accordion_starting_functionality=”closed” border_radius=”10px”][toggle color=”Extra-Color-2″ heading_tag=”default” heading_tag_functionality=”default” title=”What vitals does Biokit track?”][vc_column_text]Biokit measures and updates your Blood Pressure, Heart Rate, SpO2, and Body Temperature directly within the Biocare Health App.[/vc_column_text][/toggle][toggle color=”Extra-Color-2″ heading_tag=”default” heading_tag_functionality=”default” title=”How do I ensure my measurements sync?”][vc_column_text]Make sure your phone’s Bluetooth is turned on and the Biocare Health App is open. Measurements will sync and update your personal profile automatically.[/vc_column_text][/toggle][toggle color=”Extra-Color-2″ heading_tag=”default” heading_tag_functionality=”default” title=”How do I get the most accurate Blood Pressure reading?”][vc_column_text]Wrap the cuff around your upper arm, 1-2 cm above the elbow against the skin. Ensure the direction indicators are properly oriented before pressing the power button.[/vc_column_text][/toggle][toggle color=”Extra-Color-2″ heading_tag=”default” heading_tag_functionality=”default” title=”What is the correct way to use the Pulse Oximeter?”][vc_column_text]Completely insert one finger into the probe with your fingernail facing upward toward the LED display. Press the power button and wait for your data to appear.[/vc_column_text][/toggle][toggle color=”Extra-Color-2″ heading_tag=”default” heading_tag_functionality=”default” title=”How do I use the Digital Thermometer?”][vc_column_text]Use the Forehead Method with the probe cover on, or the Auricular Method by removing the cover and gently inserting the probe into the ear cavity.[/vc_column_text][/toggle][toggle color=”Extra-Color-2″ heading_tag=”default” heading_tag_functionality=”default” title=”How do I know my device is active and recording data?”][vc_column_text]The device does not continuously record data. It becomes active only during a measurement session—when it is turned on, connected, and in use. You can view your results on the device screen or in your vital history on the Summary tab in the app.[/vc_column_text][/toggle][toggle color=”Extra-Color-2″ heading_tag=”default” heading_tag_functionality=”default” title=”What should I do if a device won’t turn on?”][vc_column_text]For the Pulse Oximeter and Thermometer, check that the 2 AAA batteries are installed correctly. For the Blood Pressure Monitor, ensure it is charged using the provided wall charger.[/vc_column_text][/toggle][/toggles][/vc_column][/vc_row]

Frequently Asked Questions

About Biotricity:

Biotricity Products:

Bioflux:

Biotricity Support FAQ:

Click on the device below to find the answers to the most asked questions:

Quick Guide

Patient Supplement User Manual

What’s in the Kit?

Body Placement

Biocore Light Indicator

Power ON and Charging

Marking Button

Quick Guide

Pairing Your Bioheart

Wearing Bioheart

Charging Bioheart

Status Light Indicator

Factory Reset Bioheart

Quick Guide

Quick Guide (Spanish)

Biokit Blood Pressure Monitor

Biokit Pulse Oximeter

Biokit Thermometer

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